Cristal Sea Madeira helps you with your booking!
Below we explain the details of the booking process and frequently asked questions when you decide to rent a boat. If you have any other questions you can call +351 911 115 005 or send us your inquiry to geralcristalsea@gmail.com
Frequently asked questions
Há muitas razões pelas quais nossos clientes reservam passeios de barco. Eles estão visitando uma nova cidade e querem aprender mais sobre a história e a cultura local. Ou eles estão de férias e querem ver o maior número possÃvel de lugares diferentes. Ou talvez eles apenas gostem de passeios de barco e queiram experimentar algo diferente.
Não importa o motivo, reservar passeio de barco pode ser uma maneira divertida e informativa de explorar novos lugares!
Casaco, Fato de banho, Toalha de praia, Protetor solar, Chapéu.
Na Ilha da Madeira os nossos passeios de barco estão normalmente disponÃveis durante todo o ano. Depende das condições meteorológicas.
Yes, once the 20% payment is received the reservation is formalised and you will receive a confirmation email with our Location which is in Marina Funchal, what you have to bring with you and the remainder to be paid upon boarding.
In the case of large groups, we can offer two or more motor boats (small or larger in length depending on the budget you have), in which you can sail together and anchor in tandem (one next to the other) or we also offer the possibility of renting a sailboat or a catamaran of greater capacity. Please contact us!
We are departing from heart of Funchal, Marina Funchal, Cais 8, in front of MacDonalds
We have different type of duration your private tour!
You can book from 3 to 7 hours!
A full day rental has a duration of 7hrs, starting from the booking departure time. The company will always give a verge of 30 minutes for possible delays due to traffic or any other external cause.
For Full day tour the boat are always ready at port from 9 am and it is your decision and best time that suits the group!
For Half day private tour 3,5 hours tour we depart at 9 am and 14 pm (May - October), 10 am and 15 pm (November - April).
Please arrive to Marina 5 minutes before departure to have briefing with our captain and crew.
Yes, for you will be available water, one bottle of wine!
If you fancy having any different drinks on board different from the ones we offer, let us know and we will provide them (with extra cost).
On board is always available ice box with ice, you free to bring your favorite drinks and snacks with you.
Yes, you can bring your own drinks and food.
Premium drinks, etc., must be booked before the charter and 50% will be paid in advance to make the reservation.
In the event that the client decides to book any of our extras on the day of the charter, and once the availability of the requested extra has been checked, it may be paid in full the same day before departure.
If the cancellation is done more than 48 hours before the booking date, there is no penalty (exept fees).
If the cancellation occurs less than 48 hours before the booking date, the penalty will be 100% of the payment of the deposit paid.
In case of bad weather on the day of your booking, the first option offered is a change of day whenever it´s possible for the client and for the company, on the contrary if the client does not have availability of dates, 100% of the amount paid will be refunded.
A capacidade máxima é de 11 pessoas e 2 tripulantes.
É possÃvel ver golfinhos durante um passeio de barco, mas não é garantido. Os golfinhos são animais selvagens e sua presença é influenciada por uma variedade de fatores, incluindo a hora do dia, o clima e seus padrões de migração. Algumas áreas têm maior probabilidade de avistamento de golfinhos do que outras, e alguns passeios de barco são especializados em observação de golfinhos e têm maior probabilidade de avistá-los. No entanto, mesmo em passeios focados na observação de golfinhos, nem sempre os avistamentos são garantidos.